Connect your store, inbox, and policy docs. ZippyDraft takes care of the rest.
Trained on real Shopify support messages.
WISMO
Detects “Where is my order?” and adds live tracking links automatically.
Refunds
Spots refund follow-ups and clarifies payment status.
Returns
Cites your Drive-stored return policy and explains next steps.
Exchanges
Generates size/color exchange instructions for quick approval.
Every draft is grounded in your Shopify data and Google Drive docs.
No guessing. No fluff.
Your data stays in your accounts. ZippyDraft uses verified OAuth connections and least-privilege scopes.
“I spent years building Gmail-based helpdesk solutions at Hiver and saw how many Shopify merchants struggled to keep up with customer emails. They didn’t need another complex support tool. They just needed Gmail to feel smarter! ZippyDraft was built to do exactly that. To draft replies from real Shopify data right inside the inbox they already trust.”